ÿþ<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <title>Care Systems Inc. | Products &amp; Services | Client Services</title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <link href="../css/styles.css" rel="stylesheet" type="text/css"> <script language="JavaScript" type="text/javascript" src="../scripts/innerroll.js"></script> <script language="JavaScript" type="text/javascript" src="../scripts/loadmenus_inner.js"></script> <script language="JavaScript" src="../scripts/mm_menu.js" type="text/javascript"></script> </head> <body bgcolor="#0079A3"> <script language="JavaScript1.2" type="text/javascript">mmLoadMenus();</script> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tr><td align="center"> <table border="0" cellpadding="0" cellspacing="0" width="787"> <tr><td colspan="2"><img src="../images/sitewide/pixe.red.gif" width="775" height="1" alt=""></td></tr> <tr> <td width="1" bgcolor="#C30000"><img src="../images/spacer.gif" alt="" width="1"></td> <td> <!-- MAIN TABLE --> <table border="0" cellpadding="0" cellspacing="0" width="775"> <tr> <!-- MASTHEAD --> <td style='background-image: url("../images/sitewide/masthead.gif")' > <table border="0" cellpadding="0" cellspacing="0"> <tr> <td><a href="../index.html"><img src="../images/sitewide/logo.gif" alt="CSI Care Systems Inc" width="155" height="68" border="0"></a></td> <td width="377">&nbsp;</td> <td><a href="../login.html"><img src="../images/sitewide/login.gif" alt="CareWare users, login here" width="189" height="28" border="0"></a> </td> </tr> </table> <!-- END MASTHEAD --> </td> </tr> <!-- NAVIGATION --> <tr bgcolor="#C30000"> <td height="20"> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tr> <td align="center"><a href="../index.html" onmouseover="imgOn('img1')" onmouseout="imgOff('img1')"><img src="../images/nav/home_off.gif" alt="Home" name="img1" width="43" height="20" border="0"></a><img src="../images/nav/spacer.gif" alt="-"><a href="../about/index.html" onmouseover="imgOn('img2');MM_showMenu(window.mm_menu_0121093404_0,0,20,null,'img2')" onmouseout="imgOff('img2');MM_startTimeout();"><img src="../images/nav/about_off.gif" alt="About Us" name="img2" width="66" height="20" border="0"></a><img src="../images/nav/spacer.gif" alt="-"><a href="index.html" onmouseover="imgOn('img3');MM_showMenu(window.mm_menu_0121164325_0,0,20,null,'img3')" onmouseout="imgOn('img3');MM_startTimeout();"><img src="../images/nav/products_on.gif" alt="Products and Services" name="img3" width="145" height="20" border="0"></a><img src="../images/nav/spacer.gif" alt="-"><a href="../media/index.html" onmouseover="imgOn('img4');MM_showMenu(window.mm_menu_0121165216_0,0,20,null,'img4')" onmouseout="imgOff('img4');MM_startTimeout();"><img src="../images/nav/media_off.gif" alt="Media Room" name="img4" width="81" height="20" border="0"></a><img src="../images/nav/spacer.gif" alt="-"><a href="../partners/index.html" onmouseover="imgOn('img5')" onmouseout="imgOff('img5')"><img src="../images/nav/ourpartners_off.gif" alt="Our Partners" name="img5" width="94" height="20" border="0"></a><img src="../images/nav/spacer.gif" alt="-"><a href="../contact/index.aspx" onmouseover="imgOn('img6')" onmouseout="imgOff('img6')"><img src="../images/nav/contact_off.gif" alt="Contact Us" name="img6" width="79" height="20" border="0"></a></td> </tr> </table></td> </tr> <tr><td style='background-image: url("../images/sitewide/bg.navshadow.gif")' ><img src="../images/spacer.gif" alt="" height="12"></td></tr> <tr><td bgcolor="#FFFFFF" valign="top"> <table border="0" cellpadding="0" cellspacing="0"> <tr><td width="26" height="11" rowspan="2"><img src="../images/spacer.gif" alt="" width="26" height="11"></td> <td width="548"><img src="../images/spacer.gif" alt="" width="548" height="11"></td> <td width="22"><img src="../images/spacer.gif" alt="" width="22" height="11"></td></tr> <tr> <td valign="top"> <table border="0" cellpadding="0" cellspacing="0" width="100%"><tr><td width="158" valign="top"> <table border="0" width="158" cellpadding="0" cellspacing="0"> <tr><td width="1" bgcolor="#C30000" rowspan="24 "><img src="../images/spacer.gif" alt="" width="1" height="1"></td> <td width="156"><img src="../images/sitewide/pixe.red.gif" alt="" width="156" height="1"></td> <td width="1" bgcolor="#C30000" rowspan="22"><img src="../images/spacer.gif" alt="" width="1" height="1"></td></tr> <tr> <td><SCRIPT type="text/javascript" SRC="../scripts/rotateImage.js"></SCRIPT></td> </tr> <tr><td><img src="../images/sitewide/pixe.red.gif" alt="" width="156" height="1"></td></tr> <tr> <td height="25" background="../images/sitewide/bg.bluestripe.gif" class="promowhite" ><a href="../products/index.html" style="color: #FFFFFF;">PRODUCTS &amp; SERVICES</a></td> </tr> <tr> <td><img src="../images/sitewide/pixe.red.gif" alt="" width="156" height="1"></td> </tr> <tr><td class="homepagepromo" valign="top"><a href="CareGenie.html" class="leftnav">CareGenie</a></td></tr> <tr><td><img src="../images/sitewide/pixe.red.gif" alt="" width="156" height="1"></td></tr> <tr><td class="homepagepromo" valign="top"><a href="about_careware.html" class="leftnav">CareWare</a></td></tr> <tr><td><img src="../images/sitewide/pixe.red.gif" alt="" width="156" height="1"></td></tr> <tr> <td class="homepagepromo" valign="top"> <a href="features.html" class="leftnav">CareWare Features</a></td> </tr> <tr><td><img src="../images/sitewide/pixe.red.gif" alt="" width="156" height="1"></td></tr> <tr> <td class="homepagepromo" valign="top"> <a href="benefits.html" class="leftnav">Benefits of CareWare</a></td> </tr> <tr> <td><img src="../images/sitewide/pixe.red.gif" alt="" width="156" height="1"></td> </tr> <tr> <td class="homepagepromo" valign="top"><a href="ClientServices.html" class="leftnavin">Client Services</a></td> </tr> <tr> <td><img src="../images/sitewide/pixe.red.gif" alt="" width="156" height="1"></td> </tr> <tr> <td class="homepagepromo" valign="top"><a href="consulting.html" class="leftnav">Consulting</a></td> </tr> <tr><td><img src="../images/sitewide/pixe.red.gif" alt="" width="156" height="1"></td></tr> <tr><td class="homepagepromo" valign="top"><a href="twm.html" class="leftnav">Total Workforce Management</a></td></tr> <tr><td><img src="../images/sitewide/pixe.red.gif" alt="" width="156" height="1"></td></tr> <tr><td class="innerpromo" colspan="2"><br><p><strong>"The staff is sticking with CareWare because:<br> a) the product is fantastic, and <br>b) the support has always been there for us... There's been a real sense of CareSystems being there, all the staff in the areas knows everyone and has a very high opinion of the CSI staff. They feel that any issue will be handled quickly and effectively. The whole experience feels like we haven't been left to struggle, that we are supported." </strong><p> Guy Young <br>Director of Nursing and Quality<br />Homerton University Hospital NHS Trust,<br />London, United Kingdom</p></td></tr> <br /><tr><td><img src="../images/sitewide/pixe.red.gif" alt="" width="156" height="1"></td></tr> </table> </td> <td width="20"><img src="../images/spacer.gif" width="20" height="20" alt=""></td> <td valign="top"> <table border="0" cellpadding="0" cellspacing="0" width="525"> <tr> <td align="left"><p class="subheadr">Client Services</p></td> <td align="right"><a href="demo.html" onmouseover="imgOn('img7')" onmouseout="imgOff('img7')"><img src="../images/sitewide/button.requestademo_off.gif" alt="Request a Demo" name="img7" width="158" height="24" border="0"></a></td> </tr> <tr> <td colspan="2" valign="top"> <p class="subhead">Client Services:</p> The CareSystems Client Services team utilizes a client-focused approach in all steps of implementation and provides continuous communication and support to all stakeholders throughout and following the implementation process. This ensures a smooth and successful transition and acceptance of the new staff scheduling process. CareSystems implementation and support teams are highly trained and experienced to deliver superb service during every step of the implementation. <p class="subhead">Implementation:</p> Implementation of CareWare begins with conducting readiness assessments to gather information about the practices and needs of different organization levels such as hospital management, IT, and nursing units. Using these findings, the implementation team and the client jointly determine a project timeline to conduct software implementation and rollout within the enterprise. Through this level of coordination, the implementation occurs with ease and minimal impact on hospital operations. CareSystems unique implementation approach coupled with our highly experienced and dedicated implementation team is designed to achieve seamless integration and ensure successful CareWare adoption throughout your organization. Following implementation, CareSystems offers a multitude of comprehensive training packages that can be customized according to the unique needs of your organization. <p class="subhead">Support:</p> The Client Services Team offers a range of support services that the client can choose from in order to find the optimal support environment. These services include: <ul><li>Help Desk support <li> Version updates and releases <li> On-line auditing of system usage and functionality <li> Online training tools and tutorial <li>Continuous training offered for new hires <li> On-site assistance during initial rollout of CareWare </ul> CareSystems' Client Services Team stands ready to deliver seamless product implementation and provide user support and training. </td> </tr></table> </td></tr></table> <p>&nbsp;</p></td> </tr></table></td></tr> <tr> <td height="1" bgcolor="#FFFFFF"><img src="../images/spacer.gif" alt="" height="1"></td> </tr> </table> <!-- END MAIN TABLE --> </td> <!-- RIGHT HAND SHADOW --> <td background="../images/sitewide/bg.rightshadow.gif" style="repeat: repeat-x" width="13">&nbsp;</td> </tr> <tr><td colspan="2"><img src="../images/sitewide/pixe.red.gif" width="775" height="1" alt=""></td></tr> </table> <table width="787" cellpadding="10" cellspacing="0"><tr> <td align="center" class="footer">&copy; Copyright 2004, Care Systems, Inc.</td> </tr></table> </td></tr></table> <!--Begin Googletrac --> <script src="http://www.google-analytics.com/urchin.js" type="text/javascript"> </script> <script type="text/javascript"> _uacct = "UA-512180-1"; urchinTracker(); </script> <!--End Googletrac--> </body> </html>